General conditions of sale
Article 1 – Purpose
This website is https://www. manucurist .com (hereinafter the "Site") is edited by the company MANUCURIST , a company with a simplified share capital of 148,685 euros, registered in the Paris Business Register under number 813 646 429, whose registered office is located 19 rue d'Enghien, 75010 Paris, France.
Through the Site, the company MANUCURIST offers for sale and ensures the delivery of cosmetic products, electrical equipment (including UV/LED lamps for manicure) and beauty accessories, in metropolitan France and in the countries offered at the time of the order (hereinafter the "Products").
These General Terms and Conditions of Sale (hereinafter the "GTC") apply, without restriction or reservation, to all sales concluded by MANUCURIST from consumers, natural persons of major importance, acting for non-professional purposes, wishing to acquire the products offered for sale on the Site.
They constitute, with the order confirmation email, the contractual package against the Parties.
These Terms and Conditions are available at any time on the Site.
Article 2 – Scope
The GTCs apply exclusively to sales made to consumers, who are natural persons of major age, acting for purposes other than their professional activity, within the meaning of the Consumer Code.
Any order to a professional may be refused or subject to separate conditions expressly agreed upon.
Article 3 – Acceptance of the GTCs
Any order implies prior, express and unreserved acceptance of these Terms and Conditions.
The Customer acknowledges that he has read these documents before the validation of his order.
Article 4 – Order
4.1 Client Identification
Any order shall require the Customer to provide accurate, complete and up-to-date information necessary for execution and delivery, including the full mailing address and a valid telephone number.
Any error in the information given by the Customer cannot be the responsibility of the Seller.
The creation of a customer account is not mandatory but allows the Customer to view his invoices and the history of his orders.
4.2 Selection of Products
The main features of the Products offered for sale, including the composition, specifications, illustrations and indications of the dimensions or capacity of the Products, are presented on the Site.
The photographs and graphics presented are not contractual and cannot be held liable by the Seller.
The Customer is required to refer to the Product Description in order to know its essential properties and characteristics. He thus acknowledges that he has taken note of the nature, destination and use of the Products available on the sales space and has requested and obtained information necessary and/or complementary to carry out his Order in full knowledge of the case.
The Customer materializes his order by completing the following six steps:
Create your client account or enter your ID and associated password;
Add the selected product(s) in its basket. Access to the basket is possible at any time for modification or validation;
Validate your basket after checking its contents;
Access his account to confirm and complete the contact information required for delivery. In the event that the customer does not already have an account on the Site, create his client account and fill in the information required as to his identity;
On the order summary page, expressly accept the general terms and conditions of sale of the Site;
Finally, the customer will be redirected to the secure online payment site to validate the payment. The customer's final acceptance is thus achieved by the validation of his bank details (bank card number, expiry date and cryptogram). The Customer's order-ordering implies the full and unreserved adherence of the Customer to these general terms and conditions of sale.
Before validation, the Customer may at any time:
Check the contents of his basket;
Edit or delete Products;
See the total price in euros incl.
4.3 Definitive validation of the Order
Before finalisation, the Customer has access to a detailed summary of the Order including:
Description of the selected product(s);
The total price includes all taxes;
Delivery costs if applicable;
The delivery information provided.
The sale is validly concluded when payment is confirmed.
4.4 Command Confirmation, Tracking and Archival
The Client receives:
A first email confirming the account of his Order;
A second email confirming the shipping of the Products.
From that time on, the Order may no longer be altered or cancelled, unless the right of withdrawal provided for in the relative article is exercised.
4.5. Control tracking:
To follow the progress of your order processing, please visit this link: https://www. manucurist .com/pages/tracking-aftership . After you have identified yourself, you can check the status of your orders.
4.6. Archiving of orders
The Customer's basket is archived and kept for a subsequent order for 30 days, even if the Internet connection is interrupted.
The order details are archived in accordance with the provisions of the Consumer Code (Article L.213-1 of the Consumer Code), for a period of ten years on a secure server. However, no credit card numbers are retained. The customer agrees that the order confirmation is to be considered proof of contractual relations between the Parties.
Article 4.7 Availability of Products
The unavailability of a product is in principle indicated on the product page concerned.
All orders are accepted subject to availability of stocks.
In case of unavailability after validation of the order, the seller shall inform the customer as soon as possible. the customer will then be able to:
Obtain full refund of the price paid for the Product not available, this refund occurring within a maximum of 14 days from the information given to the customer or ;
Accept the delivery of a Product of equivalent quality and price, subject to availability.
In the case of an accepted substitution, a new withdrawal period shall run from the date of receipt of the replaced product in accordance with the applicable legal provisions.
No additional compensation may be claimed by the Customer because of unavailability after the order.
Article 5 – Prices and delivery costs
5.1 Prices
The Products are provided at the rates in effect on the Site at the time of the Order by Manucurist . Prices are shown in euros, including all taxes (including VAT), taking into account the VAT rate applicable on the date of the Order. Any change in the VAT rate will automatically be passed on to the price of the Products.
The rates posted on the Site are firm during their period of validity as indicated. The Seller reserves the right to change prices at any time outside this period, in particular in the light of changes in production costs or the availability of stocks.
5.2 Delivery costs
Delivery costs are indicated during the Order process, prior to final validation by the Customer.
The amount of the delivery costs varies depending on the method of delivery selected and the destination. These fees are duly specified on the Site at the time of the Order Summary.
Outside the European Union, customs fees may be applied by the customs authorities of the country of delivery. The amount of the information may vary depending on the country in question, we invite you to consult the official sources.
Orders are processed individually. As a result, two separate Orders cannot be grouped together and the delivery costs will be charged for each order.
Article 6 – Payment
MANUCURIST has a secure payment system in place for any order made on the e-shop www. manucurist .com.
The customer can pay for his order through different payment methods:
By credit card:
Visa, Mastercard, CB, Payment in 2 or 3 times without charge with ALMA. All credit card numbers are encrypted by the software over 128 bits when the order is placed. Orders delivered outside Metropolitan France are payable exclusively by credit card. Secure payment.
By PayPal:
Your payments are made directly on PayPal's website via pages encrypted with SSL (Secure Socket Layer) protocol. www. manucurist .com n
By Amazon Pay:
Amazon Pay is a fast, easy and secure way to pay for your purchases. Just use the information stored in your Amazon account.
Manucurist implements the technical and organisational measures necessary to ensure the security and confidentiality of payments made online on the site.
Payment information communicated by the Customer during the order process is securely transmitted to the seller's payment service provider and is not at any time processed or retained by the website or the seller.
Payment is considered final only after confirmation of cash receipt by the Customer's banking institution. In case of refusal of payment authorization, the order will be automatically cancelled and the Customer will be informed by email.
In the event of a refund resulting from the unavailability of a Product or the exercise of a legal right of withdrawal, the latter will be realized through the same means of payment as used by the Customer at the time of the order, within the time limits provided for by the applicable law.
Article 7 - Delivery
7.1 Delivery arrangements
Delivery of the Products is offered in metropolitan France, Monaco, Andorra, overseas departments and territories, the European Union countries listed on the order, as well as in other countries served by the Seller's carriers. Any specific geographical restrictions are indicated on the Site.
Delivery costs are calculated during the order process, depending on the method of delivery chosen, the amount of the order, the weight of the package and the destination. They are clearly indicated before final validation.
Metropolitan France:
• Delivery at the World Relay pick-up point: €3.50 – indicative 3 to 5 working days – free delivery from €39.
• Standard delivery: €5.50 – indicative delivery time of 2 to 4 working days – free delivery from €49.
Overseas departments and territories
• Standard delivery: €25 – indicative 6 to 11 working days – free delivery from €79.
Spain, Luxembourg:
• Relay relay point delivery: €3.90 - 4 to 6 working days
Free delivery from 39€.
• Standard delivery: €5.90. Delivery offered from 49€ purchase.
Germany:
• Delivery in relay point Paketshop: €3.90 - within 4 to 6 working days
Free delivery from 39€.
• Standard delivery: €5.90. Delivery offered from 49€ purchase.
Belgium, Italy, Netherlands, Portugal:
Delivery in 4 to 6 working days
• Standard delivery: €5.90. Delivery offered from 49€ purchase.
Austria:
Delivery in 5-7 working days
• Standard delivery: €5.90. Delivery offered from 49€ purchase.
Bulgaria, Croatia, Malta, Norway, Romania:
• Delivery in 7 to 9 working days. Delivery at 9€ and free of charge from 79€.
Denmark, Czech Republic, Estonia, Finland, Hungary, Ireland, Lithuania, Poland, Slovakia, Slovenia, Sweden:
• Delivery in 7 to 9 working days. Delivery at 6,40€ and free of charge from 39€.
Switzerland:
• Delivery in 4 to 6 working days. Delivery at 9€ and free of charge from 79€.
Greece, Cyprus:
• Delivered in 9 to 11 working days. Delivery at 6,40€ and free of charge from 39€.
United Kingdom and United States:
• Purchases to the UK are made exclusively on the dedicated site uk. manucurist .com.
• Purchases to the United States are made exclusively on the dedicated site us. manucurist .com.
Delivery Rest of the world outside Guernsey, Jersey
• Delivered within 9 to 11 working days. Delivery at 25€ and free of charge from 79€.
The delivery times indicated at the time of the order are average times communicated by the carriers.
If delivery is not made within the specified time limit or, failing this, within 30 days of the order, the Customer must ask the Seller to make the delivery within a reasonable new time limit.If delivery is still not completed after this new time limit, the Customer may cancel his order and obtain full refund payments.
Society Manucurist Keeps the entire property of the Products sold until the price is fully collected, in principal, including fees and taxes.
In accordance with Article L.216-4 of the Consumer Code, risks are transferred to the Customer when the Product is actually delivered, directly to him or to those of a designated third party.
7.2 Delivery anomaly
It is the responsibility of the Customer to verify the condition of the package and the conformity of the Products during delivery. Any useful reservation must be notified to the carrier and the Seller as soon as possible.
In the event of the return of the package linked to an incomplete or erroneous address, a non-claim within the carrier's time limit or an unjustified refusal, the Seller will refund the price of the Products.
Upon delivery of the order, the Customer will have to verify the conformity and condition of his order and, if necessary, issue all relevant reservations regarding apparent defects.
The latter must refuse a package with anomalies or a presentation that may suggest partial or total deterioration of the goods or flight. In the event of a return by La Poste following a refusal to receive the parcel for damage, the order is sent back to the Customer without charge and in good condition.
The Customer must declare by email hello@ manucurist .com or any other means shall write an error or anomaly or misstatement concerning the items received within 48 hours of receipt of the package.
The Customer can also contact Manucurist via our contact form specifying the subject of the complaint with the Internet order number.
In the event of a return of your parcel, for non-claim at the post office or in relay point within 8 days, or due to an incorrect delivery address, missing information in the address, unavailability of the recipient or refusal of the parcel by the Customer, you will be reimbursed the initial amount from your order, to which we withdraw €10. This amount is the management fee associated with the processing of your order and its return.
Article 8 – Withdrawal
8.1 Time limit and procedures for exercising the right of withdrawal
In accordance with article L.221-18 of the Consumer Code, the Customer has a period of fourteen (14) days from receipt of the Product to exercise his right of withdrawal, without having to justify his decision.
Beyond this time limit, the sale is firm and final.
The exercise of the right of withdrawal may be effected either by email at hello@ manucurist .com (the fastest), either by using and sending the model withdrawal form set out in the Annex to these General Conditions of
Sale by mail to:
Customer Experience Service - Manucurist 1st
19 rue d'Enghien
75010 Paris, France
The Customer may not exercise his right of withdrawal for products unsealed after delivery when they cannot be returned for reasons of hygiene or health protection, in accordance with article L.221-28, 5° of the Consumer Code.
In addition to these cases, the Customer is authorized to handle the Products in order to verify their nature, characteristics and proper functioning. In the event of excessive use of the Product or depreciation resulting from handling other than that required, Manucurist may apply a discount on the refund, in accordance with Article L.221-23 of the Consumer Code.
This restriction shall not apply in the case of defective or non-compliant products.
8.2. Method of return
The Customer must return the Products within fourteen (14) days of the communication of his decision to withdraw, in accordance with article L.221-23 of the Consumer Code.
The Products must be returned in their original state, new, intact, with their accessories, notices and any promotional items associated.
Returns must be made in accordance with the instructions of the customer service. The Customer will have to return the Products exclusively by post, via a post office. Returns by any other mode of transport or relay point, including Mondial Relay or any equivalent service, will not be accepted.
The costs of returning the right of withdrawal shall be borne by the Customer.
8.3 Returns in case of defective or non-compliant product
The Customer must contact the customer service to obtain a prepaid return label.
In case of defective or non-compliant Product, the Product may be returned even if it has been opened and used within the limit of normal use. The Products must be returned in their original packaging, accompanied by supporting documents. Incomplete, damaged, damaged or soiled items returned by the Customer are not taken over and cannot be shipped back.
If the Product delivered is different from the Product ordered or has a non-conformity or hidden defect, Manucurist will pay the return costs and will offer, at the Customer's choice, an exchange or a refund. When Manucurist takes care of the return, the risk related to the transport is Manucurist .
When returning, if the items are in conformity, all costs are reimbursed except for additional delivery costs chosen by the consumer.
Don't forget to join your shipment:
copy of the invoice,
the defective product or article properly packaged,
the return voucher you have duly completed and signed.
Any returnable product should be sent to the following address:
Manucurist in DIMOLOG
9B rue de la Seine
PA Château Gaillard
35470 BLACK OF BRETAGNE
France
8.4 Refund
The refund is made by the same means of payment as used during the order.
If the order included more than one Product, only those returned will be refunded.
Initial delivery costs are only reimbursed if the entire order is returned and only within the cost of a standard delivery.
No refund will be made if the returned Products are not suitable for new marketing with the exception of defective and non-compliant Products.
Order already received by the Customer:
In case of withdrawal, Manucurist will refund all payments received for the order, including delivery costs, offered by Manucurist and without extra charge if the entire order is returned. Manucurist will refund the price of returned Products within fourteen (14) days of the recovery of the
Products or upon receipt by Manucurist proof of dispatch of the Products.
If the order has not yet been shipped:
In the event of a withdrawal from the customer, MANUCURIST refund all payments received for the order without undue delay and in any event no later than 8 days after the customer's request. In the event of partial return of the products ordered or error in the delivery address by the Customer, the initial delivery costs will not be refunded.
The case of promotional offers:
The Customer may be required to benefit from a conditional promotional offer, or free delivery, on the Site, allowing him to obtain a discount. In the event of a return by the Customer of only part of the items that have enabled him to benefit from this promotional offer, the Customer will be reimbursed an amount equal to the price of the Returned Product from which the reduction initially applied and to which the Customer will no longer be entitled will be deducted. Similarly, the Customer may be required to receive a gift for the purchase of one or more Products. In the event of a return by the Customer of this Product or part thereof, the Customer will also have to return the gift from which he has received it.
30 days refund policy
We hope you will buy with confidence. Please note, however, that our 30-day refund policy can only be used once per customer. Thus, under this policy, we will not be able to make multiple refunds if you place more than one order.
Article 9 – Guarantees
All Products for sale on the Sites are subject to the legal guarantee of compliance (as defined in articles L217-1 et seq. of the Consumer Code) and the warranty against hidden defects (as defined in articles 1641 et seq. of the Civil Code), allowing the Customer to return without charge the goods Products delivered defective or non-compliant. Return costs are covered by the Manucurist where the consumer entrusts the goods to the carrier proposed by Manucurist . If the consumer chooses another carrier, he will pay the costs and take the risks until the receipt of the Product by the customer. Manucurist .
The warranty does not cover damage that occurred after the transfer of the risks to the Customer, when it results from misuse, use contrary to instructions or improper handling.
The Consumer Customer has two years from the date of issue of the good to obtain compliance of the product, free of charge. The Minister may choose between repair or replacement of the product, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code.
The Consumer Customer is exempt from proving the existence of the non-conformity within 24 months of the issue of the good.
9.1 Legal guarantee of compliance
The legal guarantee of conformity shall apply irrespective of any commercial guarantee which may be granted.
The Consumer Customer may decide to implement the guarantee against hidden defects of the Product within the meaning of Article 1641 of the Civil Code. In this case, he may choose between the sale resolution or a price reduction in accordance with article 1644 of the Civil Code.
Any application for the application of legal guarantees should be addressed to:
Manucurist 1st - Customer experience
19 rue d'Enghien
75010 Paris
Or at hello@ manucurist .com – Tel: 07 81 16 32 85
It is recalled that, in the context of the legal guarantee of conformity, the consumer:
Benefit from a period of two years from the issue of the property to act with respect to its seller;
May choose between repair or replacement of property, subject to the cost conditions set out in section L. 217-9 of the Consumer Code;
The proof of the non-conformity of the property during that period shall not be reported.
The legal guarantee of conformity shall apply independently of the commercial guarantee which may cover the Products.
It is recalled that the consumer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code and that in this case he may choose between the resolution of the sale or a reduction of the selling price in accordance with Article 1644 Civil Code.
The consumer has two years from the date of issue of the goods to obtain the implementation of the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is only required to establish the existence of the non-conformity and not the date of its appearance.
Where the contract for the sale of the property provides for the provision of digital content or digital service on a continuous basis for a period of more than two years, the legal guarantee shall apply to such digital content or digital service throughout the intended supply period. During this period, the consumer is only required to establish the existence of the non-conformity affecting digital content or digital service and not the date of its appearance.
The legal guarantee of conformity shall entail an obligation on the trader, if necessary, to provide all necessary updates to maintain the conformity of the good.
The legal guarantee of conformity gives the consumer the right to repair or replace the property within 30 days of his request, without any major inconvenience or expense to him.
If the property is repaired as part of the statutory guarantee of conformity, the consumer shall be granted an extension of the initial guarantee for six months.
If the consumer requests the repair of the property but the seller imposes the replacement, the legal guarantee of conformity shall be renewed for a period of two years from the date of replacement of the property.
The consumer may obtain a reduction in the purchase price by keeping the property or terminate the contract by obtaining full reimbursement for restitution of the property if:
1° The professional refuses to repair or replace the property;
2° The repair or replacement of the property takes place after 30 days;
3° The repair or replacement of the good causes a major inconvenience to the consumer, in particular when the consumer bears the final costs of re-taking or removing the non-compliant good, or if he bears the cost of installing the repaired or replacing good;
4° The non-conformity of the property persists despite the attempt to bring the seller into conformity which remains unsuccessful.
The consumer is also entitled to a reduction in the price of the good or to the termination of the contract where the lack of conformity is so serious that it justifies the immediate reduction of the price or the termination of the contract. The consumer is not required to seek the repair or replacement of the goods in advance.
The consumer is not entitled to the sale resolution if the lack of conformity is minor.
Any period of immobilization of the property for repair or replacement shall suspend the remaining security until the condition is issued.
The rights mentioned above are the result of the application of Articles L. 217-1 to L. 217-32 of the Consumer Code.
A seller who obstructs in bad faith the implementation of the legal guarantee of conformity shall be liable to a civil fine of up to EUR 300 000, which may be increased to 10% of the average annual turnover (Article L. 241-5 of the Consumer Code).
The consumer also benefits from the legal guarantee of hidden defects under articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles a price reduction if the property is retained or a full refund against restitution of the property.
To make use of the legal guarantee of conformity, the Products must be returned to us in the state in which you received them with all the elements (accessories, notice...), as well as a copy of the purchase invoice. The Product may be returned even if it has been opened and used within the normal use limit to verify its proper functioning. Manucurist reserves the right to apply a discount corresponding to the depreciation of the Product where it results from excessive handling going beyond what is necessary for verification of its conformity.
Products returned by post must be in a packaging that allows transport under good conditions. In this case, the cost of returning the product will be refunded on the basis of the invoiced price and upon presentation of the proofs.
9.2 Legal guarantee against hidden defects.
If the Product has a defect, the Customer may also implement the warranty against hidden defects within two years of the discovery of the defect. The Commission will then have to prove, inter alia, that the defect existed at the time of purchase, that it was hidden and that it renders the product unusable. The provisions of this Article shall not prevent the right of withdrawal provided for in Article 8.
According to Article 1641 of the Civil Code: "The seller is bound by the guarantee because of the hidden defects of the thing sold which render it unfit for use to which it is intended, or which so reduce such use, that the buyer would not have acquired it, or would have given only a lesser price, if it were had known. »
Article 10 - Liability
The responsibility of Manucurist obligations under these Terms and Conditions
General sales cannot be undertaken in the event that failure to fulfil its obligations would be attributable to the fact of a third party even if it is foreseeable, to the fault of the Customer, or to the occurrence of an event of force majeure as defined by the French courts and Article 1218 of the Civil Code, or to any other other event which has not been reasonably under the exclusive control of Manucurist .
The proposed Products comply with the French legislation in force and the standards applicable in France. The responsibility of Manucurist shall not be liable for non-compliance with the legislation of the country in which the Product is delivered. It is the responsibility of the Customer to check with local authorities the possibilities of importing or using the Products that he intends to order.
The responsibility of Manucurist cannot be incurred for the disadvantages and damage related to the use of the Internet such as a break in service, the presence of computer viruses or external intrusions and more generally all cases qualified by the courts as force majeure or made by third parties.
Hypertext links can return to sites other than the site of Manucurist .
Manucurist Disclaimer of any liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.
Article 11 - Major Force
Neither party will have failed to comply with its contractual obligations, as their performance will be delayed, hindered or prevented by a accidental event or force majeure.
Any irresistible act or circumstance outside the parties, unpredictable, inevitable, independent of the will of the parties and which cannot be prevented by them despite all reasonable efforts shall be considered as an accidental or force majeure.
The party affected by such circumstances shall notify the other within 10 working days of the date on which it becomes aware of the situation.
The two parties will then approach, within a period of one month, unless it is impossible due to the event of force majeure, to examine the impact of the event and agree on the conditions under which performance of the contract will be continued.
If the case of force majeure is more than three months in duration, these general conditions may be terminated by the injured party.
In addition to those usually used by the case law of French courts and tribunals, any unforeseen, irresistible and non-Party event which renders impossible the performance of all or part of the obligations provided for in this Agreement shall be expressly considered as a case of force majeure or accidental.
Article 12 – Personal data
The Customer Data Processing Officer is responsible for the processing of personal data. Manucurist .
The information collected by Manucurist directly with the Customer, as part of his registration on the Site or when using the Site, are processed for the purpose of managing and monitoring Customer Orders, delivering Products ordered and communicating with regard to Orders, Products, Targeted promotional offers.
In accordance with Regulation (EU) 2016/679 on the protection of personal data, visitors or Customers of the Site have the following rights in their data: right of access, right of rectification, right to erasure (right to forget), right of opposition, right to limitation of processing, right to portability.
Customers may also set guidelines for the retention, erasure and disclosure of their personal data after death.
To exercise their rights, Customers must contact: hello@ manucurist .com and attach a copy of their ID.
When registering the Customer or a Order, or in specific operations, Manucurist offers its Customers to receive newsletters, promotional offers, and/or register to be informed of its exclusive sales.
The Customer can change his subscription at any time via his personal account or via the hyperlink at the bottom of the emails received.
Manucurist may for commercial purposes transmit to trading partners the identity and contact details of its Users or Customers only to the extent that they have accepted the disclosure of their personal data. Users and Customers may change their choices on the Site at any time.
The personal data policy of the Manucurist The following link is available: https://www. manucurist .com/police/privacy-policy
Article 13 – Cookies
Manucurist uses data collection systems such as cookies. The cookie is a computer file stored on the hard drive of the user's computer. Cookies allow us to report a previous visit of the user to the site and to link the user to his personal data left on the site, especially for the identification of the order basket.
The Customer may object to the registration of cookies by setting up his browser according to detailed procedures on the CNIL website (www.cnil.fr).
Article 14 – Intellectual property
The entire content on the Site is reserved for copyright and intellectual property rights worldwide.
Any total or partial reproduction of the catalogue of Manucurist is strictly prohibited.
Any person wishing to place on his site a simple link referring to the Site must request prior permission from Manucurist . A given authorization shall not constitute an implied agreement of affiliation and may be withdrawn at any time.
Article 15 – Full conditions
A change in legislation or regulation, or a court decision rendering one or more clauses of these General Conditions of Sale null and void, shall not affect the validity of the other provisions.
If a condition were not explicitly mentioned, it would be considered to be governed by the current practices in the online sales sector of which the companies are based in France.
Article 16 – Duration and application
These Terms and Conditions apply throughout the period of on-line service provided by Manucurist . They are editable at any time by Manucurist who will inform the Customer of the evolution of the present.
The applicable conditions are those in force on the date of registration of the Order.
Article 17 – Territoriality and applicable law
Sales of Manucurist are subject to French law.
Any dispute concerning the existence, interpretation, performance or breach of contract concluded between Manucurist and the Customer, even in the case of multiple defendants, will, in the absence of amicable agreement, be the exclusive jurisdiction of the Customer's domicile court.
Manucurist and the Customer undertake to seek an amicable solution before any legal action.
In accordance with article L.612-1 of the Consumer Code, the Customer may use a consumer mediator free of charge for the purpose of amicable resolution of the dispute.
Manucurist Joins the FEVAD e-commerce Ombudsman Service (Federation of e-commerce and distance selling) with the following contact details:
FEVAD e-commerce Ombudsman
60 Rue La Boétie — 75008 Paris
www.mediateurfevad.fr
In the case of Professional Client, the dispute will be subject to the exclusive jurisdiction of the Paris courts.
ANNEX: MODEL OF RETRACTATION FORM
(Complete and return this form and the order number only if you wish to withdraw from the contract. We recommend that you also specify your order number)
By email (recommended): hello@ manucurist .com
To the attention of MANUCURIST – 19 rue d-Enghien – 75010 Paris, France
I hereby notify you of my withdrawal from the contract for the sale of the following property(s): (identification of the product(s) on which the right of withdrawal is exercised)
Ordered on ................................ (date of order) and/or received on ................................ (date of delivery)
Consumer Customer Name:
Consumer Customer Order Number:
Consumer Customer Address:
Date:
For any information, please contact the Customer Service at hello@ manucurist .com
